About Us

Who is Richardson Strata Management Services? We’re a family-owned and operated company and we’ve been providing professional management services to Western Australian strata companies since our opening in 1984.

Founder and Managing Director, Karen Richardson, has been in Strata Management since 1979 and was a founding member of STIWA (now Strata Community Association WA – SCAWA) – we’re not only backed by an abundance of industry experience, but we also have a team of dedicated and highly trained staff who are solution focused and able to go above and beyond to deliver exceptional results.

We believe in cultivating long-lasting relationships with our clients to offer a one-of-a-kind personalised experience with a team who puts in the time to understand your property’s needs.

What sets us apart at Richardson’s? Our team and our processes do!

 

Continuity of service
With team members who have been with us for over a decade, we offer a personalised service and a single-point of contact for our clients.

Award-winning
From Strata Manager of the year to Large Strata Business runners up, we’re backed by a wealth of strata management knowledge and excellence.

We’re committed to professional development and equipping our team with relevant industry knowledge through regular Strata Community Association workshops, so we can better serve you.

View our awards here

Certified processes and procedures

We are the only company in Australia to have consecutively passed the SMPS audit for the past 3 years. This means that we have developed and adhered to documented internal processes, which are implemented to improve both client satisfaction and internal processes.

Karen Richardson
Executive Director / Fellow Strata Community Manager

SCAWA Life Member Level 4B Honorary Fellow Strata Community Manager

Kyra Murphy
Director / Fellow Strata Community Manager

Level 3B Fellow Strata Community Manager Senior Strata Community Manager of The Year 2020

Ryan Murphy
Director / Strata Community Manager

Level 2B Certified Strata Community Manager

Gemma Richardson
General Manager

Level 2B Certified Strata Community Manager SCA WA Leadership Award 2023

Carmen Nelson
Senior Strata Community Manager

Team Leader Level 3B FELLOW Strata Community Manager
WA Strata Manager of the Year 2022

Tyson Major
Senior Strata Community Manager

Team Leader Level 2B Certified Strata Community Manager

Zara Pangler
Senior Strata Community Manager

Team Leader Level 2B Certified Strata Community Manager

Russell Vaguez
Senior Strata Community Manager

Senior Strata Community Manager

Alex Glass
Senior Strata Community Manager

Level 2B Certified Strata Community Manager

Marianne Williamson
Senior Strata Community Manager

Marianne services and resides in the North West of WA Level 2B Certified Strata Community Manager

Savannah Meade
Senior Strata Community Manager

Level 2B Certified Strata Community Manager Strata Community Manager of The Year 2020

Natasha Russell
Senior Strata Community Manager

Level 2B Certified Strata Community Manager Rising Star of The Year 2023

Ella Mirco
Strata Community Manager
Tiffany Pierce
Strata Community Manager

Level 1B Accredited Strata Community Manager

Dipali Shastri
Trainee Strata Manager
Prema Mudaliar
Trainee Strata Manager

Davina Taylor
Strata Assistant
Emma Johnson
Strata Assistant

William Heal
Strata Assistant
Ngahuia Falwasser-Paewai
Strata Assistant

Gemma Reynolds
Strata Assistant

Certificate IV Strata Community Management

Alexandra Pinto
Strata Assistant

Cori Herewini
Strata Assistant
Mary McConnell
Strata Assistant

Liz Brook
Accounts / Settlements Manager

Certificate IV Strata Community Management

Linda Soerianto
Accounts Manager / Bookkeeper

Sarthi Agravat
Creditor Compliance Officer
Maitri Thakkar
Settlements Clerk

Marina Shokry Barsoum
Accounts Assistant
Glenda Evans
Administration Officer

Certificate IV Strata Community Management

Marie Hickmott
Administration Officer
Mya Murphy
Administration Officer